Customs broker Natalia Bevzyuk is an expert in supporting the purchase of goods from China, Turkey, and Europe. She helps find manufacturers, order samples, negotiate favorable terms, and organize delivery and customs clearance. Safely, professionally, and without unnecessary risks.
Legal Support for Imports from the United Kingdom: Case of Customs Broker Nataliia Bevziuk
Importing goods from the United Kingdom after Brexit comes with a number of new requirements: customs barriers, certificates of origin, and additional licenses for certain product categories. In this case, customs broker Nataliia Bevziuk helped a Ukrainian importer organize the delivery of cosmetic packaging from the UK — from the first contact with the manufacturer to customs clearance in Ukraine and verification of certificates. Thanks to full legal support, it was possible to avoid the risk of cargo delay at the border, double taxation, and fines for violations of import rules.
Context of the Situation
A Ukrainian company engaged in the production of organic cosmetics planned to change its supplier of bottles and dispensers. After market research, a partner was found in the UK, but the company’s management had no experience with customs and logistics from the UK post-Brexit. It was necessary to legally verify the supplier, negotiate terms, prepare documentation in accordance with both countries' regulations, and ensure efficient customs clearance. Nataliia Bevziuk provided full support at each stage.
Support Stages
1. Supplier Check and Contract Conditions
- Analysis of the company’s registration data in the Companies House registry and verification of business history
- Review of conformity certificates (UKCA, ISO) to confirm product quality
- Agreed delivery terms according to Incoterms 2020 (DAP — delivery to warehouse in Ukraine)
- Recommended contract changes to protect the client’s interests — included penalty terms for delays and the right to replacement in case of non-conformity
2. Logistics and Customs Documentation
- Organized combined sea (to Poland) and road (to Lviv) delivery
- Obtained a complete set of documents: invoice, packing list, UK Certificate of Origin
- Classification of goods under UKT ZED / HS Code and calculation of the tax base
- Prepared preliminary electronic declaration for submission via the “Single Window” system
3. Customs Clearance and Control Procedures
- Cargo escort during border crossing, participation in container opening at customs request
- Filing customs declaration IM40 under the simplified procedure
- Assistance in obtaining sanitary and epidemiological conclusion for initial import
Additional Legal Services
- Provided a template for Certificate of Origin to be used by the British supplier in future shipments
- Conducted client training on customs documentation storage for financial audits
- Provided customs consultation on goods return in case of claims
Results
- Goods delivered on time without customs delays
- The company received all documents compliant with both UK and Ukrainian regulations
- Nataliia Bevziuk developed a custom scheme now used by the client for the fourth shipment
Client Feedback
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Frequently Asked Questions
Question
Is it mandatory to obtain a Certificate of Origin for supplies from the UK?
Answer
Yes, if you want to use preferential trade terms between Ukraine and the UK under the Free Trade Agreement. Without it, standard customs duties may apply.
Question
Can I handle customs clearance myself without a broker?
Answer
Technically — yes. But without experience and knowledge in customs law, there’s a high risk of errors that may result in cargo delays, fines, or even return. A customs broker will save you time, money, and stress.
Question
What should I do if the product doesn’t match the order?
Answer
If the contract contains return or replacement conditions, the broker will help initiate the return process. In case of dispute, it is important to have all documents and photo evidence. Nataliia Bevziuk also provides advice on customs procedures for returns or partial claims.
Thanks to Nataliia Bevziuk’s experience in international procurement, the client avoided common mistakes, didn’t lose a single shipment, and built long-term relationships with a reliable supplier from the UK. Proper customs clearance, document verification, and control at each stage — this is not just support, but the key to safe international business.