Publication date: 09.06.2025
Customs broker Natalia Bevzyuk is an expert in supporting the purchase of goods from China, Turkey, and Europe. She helps find manufacturers, order samples, negotiate favorable terms, and organize delivery and customs clearance. Safely, professionally, and without unnecessary risks.
Import of Cosmetics from Turkey to the United Kingdom: Legal Support Case with Product Registration and Customs Clearance
The cosmetics market in the United Kingdom is strictly regulated: before being sold, products must be registered, and each formula must be approved according to safety standards. For entrepreneurs importing cosmetics under their own brand, it is important not only to deliver the goods but also to legalize them for the market. Customs broker Nataliia Bevziuk assisted a Ukrainian entrepreneur importing products from Turkey — from documentation to customs clearance.
Situation Context
The client — owner of a beauty brand — ordered the production of skincare cosmetics (white label) at a factory in Turkey. The products were to be sold in London via Instagram and marketplaces. However, a challenge arose: the goods could not be imported before completing full product registration and appointing a Responsible Person in the UK. Without this, customs could detain the shipment and online sales would be blocked.
Stages of Legal Support
1. Document and Formula Audit
- Requested INCI compositions of each product from the Turkish manufacturer
- Verified availability of GMP and ISO certificates
- Prepared Safety Assessment (CPSR) for each formula
2. Appointment of Responsible Person
- Signed agreement with an authorized representative in the United Kingdom
- Prepared Product Information File (PIF) in accordance with UK Cosmetic Regulation
- Registered each product in the Office for Product Safety and Standards portal
3. Logistics and Document Preparation
- Created invoices with correct codes and product names
- Packaged products in compliance with labeling requirements (English language, Responsible Person details)
- Arranged air freight delivery to the warehouse in London
4. Customs Clearance in the United Kingdom
- Submitted electronic declaration to HMRC
- Accompanied phytosanitary inspection (as the cosmetics were plant-based)
- Obtained permission to release goods into circulation without objections
Additional Legal Actions
- Consulted on UK Advertising Standards (to avoid blocked ads)
- Registered the client’s trademark with UKIPO
- Drafted influencer agreements in accordance with UK law
Result
- Product successfully legalized for the UK market — added to the official register
- Successfully cleared customs without delays or inspections
- Client launched cosmetic sales on Etsy and Instagram Shop
- No claims from regulators or customers
Client Feedback
.png)
Frequently Asked Questions
Question
Can I sell cosmetics in the UK without a Responsible Person?
Answer
No, a Responsible Person is a mandatory requirement for importing and selling cosmetics in the UK.
Question
How long does it take to register cosmetics in the UK system?
Answer
Usually 7–14 days after submitting the full documentation package and Safety Report confirmation.
Question
Can I import cosmetics without English labeling?
Answer
No. All products must be labeled according to UK regulations, including ingredients, Responsible Person, and manufacturer details.
This case demonstrates that importing cosmetics into the UK is not only about logistics but first and foremost — legal readiness. Thanks to Nataliia Bevziuk’s comprehensive support, the client avoided blocked sales, completed all registration stages, and confidently launched in a new market. This approach shows how solid preparation opens doors even in highly regulated countries for small businesses.
