Preparing complaints to the Local Government Ombudsman or Parliamentary Ombudsman.

Preparing complaints to the Local Government Ombudsman: what you need to know

A complaint to the Local Government Ombudsman is an official way to appeal against unlawful actions or decisions of local authorities that violate your rights or interests. It is important to understand that before filing a complaint, you should go through all internal appeal procedures offered by the local government. If the decision is not satisfactory, an appeal to the Ombudsman becomes the next step to protect your rights.

Our lawyers help you properly prepare a complaint taking into account the requirements of the Ombudsman Service. We carefully analyze your situation, collect the necessary documents, formulate arguments and describe the facts in such a way as to ensure maximum efficiency of the consideration. In addition, we control the deadlines for filing a complaint, because exceeding the permissible limits may result in a refusal to accept the application.

A properly drafted complaint is the key to successfully protecting your rights. It should contain a full description of the problem, a chronology of events, references to the violated norms and clear requirements for the Ombudsman. Legal support helps to avoid typical mistakes and provides a professional approach.

How to file a complaint with the Parliamentary Ombudsman: key steps

• The Parliamentary Ombudsman considers complaints from citizens about actions or inaction of state institutions, ministries and other central government bodies. If you believe that your rights have been violated due to an unfair or unlawful decision, filing a complaint with the Parliamentary Ombudsman is an effective tool for restoring justice.
• The procedure for filing a complaint involves strict compliance with the requirements established by law. It is necessary to prepare a document that sets out the essence of the problem, the factual circumstances, and also describes what actions the Ombudsman should take to resolve the issue. It is extremely important to provide evidence that supports your position.
• Our lawyers advise clients on the structure and content of the complaint, help to avoid mistakes and formulate reasonable demands. We also provide support at all stages, including representing the client's interests, if necessary to achieve a positive result.

Legal support when filing complaints with ombudsmen

Filing complaints to the Local Government or Parliamentary Ombudsman is often accompanied by complex administrative procedures and tight deadlines. Inadequate formal requirements or delays can negatively affect the chances of success.

We provide comprehensive legal support, including:

1. initial analysis of the case and determination of the legal grounds for the complaint;
    
2. consultations on collecting and preparing evidence;
    
3. drafting a complaint in accordance with the Ombudsman’s requirements;
    
4. submission of documents within the established deadlines;
    
5. monitoring the progress of the case;
    
6. representation of the client’s interests if necessary.

Our experience allows us to avoid typical mistakes that most often lead to refusals to consider. We work quickly and efficiently, ensuring the maximum level of protection of your rights.