Audit of privacy policies and Terms & Conditions for websites
In today's digital environment, compliance with legal documents on a website — such as privacy policies and terms and conditions — is not only a legal requirement but also an important component of brand trust. Properly drafted policies not only protect the business owner from fines and claims, but also ensure transparent interaction with users, partners and regulators.
Consultant Law Firm conducts professional audits of websites, online platforms, online stores, and mobile applications for compliance with current legislation in Ukraine, the United Kingdom, the EU (GDPR), the United States (CCPA, FTC), and other countries.
Why is a website policy audit necessary?
Most web resources use user data, cookies, analytical tools, and feedback forms, but only a few have policies that actually comply with legal requirements. Formal templates or translated samples do not take into account the specifics of your business, the location of users, the type of information collected, and the purposes for which it is processed.
A legal audit allows you to:
- Identify potential violations of legislation (GDPR, national data protection laws, CCPA).
Avoid fines and claims from users or regulatory authorities.
Improve documents for registering your site on the AppStore/Google Play and concluding agreements with partners.
Strengthen customer trust in your brand through transparent communication.
Protect yourself in the event of disputes or information leaks.
After the audit, you will receive a detailed list of recommendations and, if desired, new versions of documents adapted to the jurisdiction of your activity.
What we check during the audit?
Before starting, our specialists analyse the scope of your website's activities, the technical aspects of data collection, and the legal environment in which your business operates.
During the audit, we evaluate:
- The content and logic of the privacy policy: what data is collected, how, why, and on what grounds.
Whether cookies and tracking tools (Google Analytics, Facebook Pixel, etc.) are described correctly.
Whether user rights, methods of appeal, and data storage/deletion are specified.
Compliance with GDPR, CCPA, LGPD, Ukrainian and British legislation.
The presence of Terms & Conditions for websites that regulate the terms of use of the site, subscription, purchases, grounds for blocking an account.
Whether copyright protection, content protection, and liability mechanisms are taken into account.
Terms and conditions for electronic transactions, payment data security, refunds, etc. (for e-commerce, SaaS, EdTech platforms).
We also check whether these documents are correctly displayed on the website, whether they are easily accessible to the user, and whether they contain the current date of the last update.
What you will receive after the audit?
A full legal opinion with comments and risk analysis.
Rewritten or updated documents (Privacy Policy, Terms & Conditions, Cookie Policy).
Recommendations on displaying documents on the website, structure, navigation.
Frequently asked questions about auditing privacy policies and Terms & Conditions for websites
Question
Is it necessary to update the privacy policy?
Answer
Yes. If you make changes to data collection or processing processes, use new services, or start operating in a new country, the policy must be updated. We recommend doing this at least once a year.
Question
Can I use a template from the internet?
Answer
You can, but it's risky. Templates often do not correspond to your jurisdiction or field of activity. They do not take into account, for example, individual processing mechanisms or methods of interaction with third parties.
Question
Is an audit only suitable for large projects?
Answer
No. We work with all types of businesses, from freelancers and start-ups to companies with millions of customers. The depth of the audit is tailored to the client's needs and budget.
ConclusionAuditing privacy policies and Terms & Conditions protects not only against fines, but also against customer distrust, platform blocks, and conflicts with partners. It is a mandatory step for any web project that works with personal data or plans to scale up. Contact a consultant to get a professional assessment of your documentation, adaptation to international requirements, and documents that really work for your business.
