- Review of the insurance policy and contract terms
Identification of the grounds for the insurance company’s refusal
Assessment of the legality of the refusal under UK law
Development of an initial strategy for protecting the client’s interests
Consultation with the client regarding possible further steps

Appealing an insurance company’s refusal to pay compensation
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1
Initial review of the insurance company decision3 £246.00
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2
Preparation of a written appeal to the insurance company7 £492.00
- Collection of additional evidence and supporting documents
Formulation of legal arguments with references to legislation and case law
Drafting an appeal letter requesting a review of the refusal
Submission of the appeal within the prescribed deadlines directly to the insurer
Monitoring the receipt and consideration of the appeal
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3
Support of communication with the insurance company7 £369.00
- Analysis of all responses from the insurer to the appeal
Preparation of written explanations to additional requests from the insurer
Participation in negotiations with insurance representatives
Development of new legal arguments if the insurer attempts to reject the claim again
Regular updates to the client on the progress of the review
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4
Filing a complaint with the Financial Ombudsman30 £738.00
- Preparation of an official complaint in accordance with the requirements of the Financial Ombudsman Service
Collection and organization of evidence for the ombudsman
Submission of the full package of documents for review
Communication with the ombudsman’s office and provision of clarifications
Support for the client until the ombudsman’s decision is received
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5
Court appeal in case of a negative decision90 £2,460.00
- Preparation of a statement of claim with clear legal demands
Development of a litigation strategy to represent the client’s interests
Representation in court hearings and preparation of evidence
Participation in negotiations for possible settlement before the court’s decision
Legal support during the enforcement of the court decision
Appealing an insurance company’s refusal to pay compensation
- Establishing the reason for refusal and analyzing the terms of the insurance policy
Preparing a well-argued written appeal with references to legislation
Submitting the appeal to the insurance company within the established deadlines
Handling communication and responding to the insurer’s requests
If refused again — preparing a complaint to the Financial Ombudsman or arbitration
Legal representation in an insurance dispute
- Assessing the scope of the dispute and determining the feasibility of court proceedings
Representing the client in negotiations with the insurer
Using alternative dispute resolution methods such as ADR and mediation
Preparing the case for court appeal if necessary
Providing full legal support in court and during enforcement of the decision
Assistance in case of denied insurance claim
Consultation on the legality of the insurance company’s refusal
Review of the insurance contract and grounds for denial
Development of an individual appeal strategy
Preparation and submission of a demand for reconsideration of the refusal
Legal support when filing a complaint with the ombudsman or in court
The Consultant Legal Marketplace provides professional solutions in challenging denied insurance claims: preparation of appeals, legal representation, and assistance in the reconsideration of claims. This approach ensures clients’ interests are protected, while maintaining transparency and achieving high efficiency even in complex insurance disputes.

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